Lincoln Legacy Football Jersey
Rated 3.5/5 based on 11 customer reviews

Lincoln Legacy Football Jersey

$65.00
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Frequently Asked Questions (FAQs)

Order Modifications: Can I change the size of my order after it's been placed? Unfortunately, no. Once an order is placed, it enters production, and we cannot make changes, including size adjustments or address modifications, effective 11/30/2021. Please carefully review all size charts before completing your purchase.

Shipping Inquiries:

How long does shipping take? Shipping typically takes 6-8 days, excluding weekends.

Why does shipping take so long? Every item is meticulously crafted to order, enabling us to provide you with the most competitive prices.

Returns and Exchanges:

My item is the wrong size; can I return or exchange it? We do not facilitate size exchanges. You may use our return manager to initiate a return and receive store credit.

I forgot to apply my coupon code; can it be added later? We do not edit orders after payment processing. You can use the coupon code on your next order.

Shipping Refunds and Address Errors: Shipping fees are nonrefundable. If you provided the wrong address, we will cancel your order if it hasn't been processed.

I'm not satisfied with my items: If you are not satisfied, we apologize. Return the item to us, and we'll provide store credit upon receipt.

I want a cash or credit refund: We only offer store credit; cash or credit refunds are not provided.

Shipping Details: If you haven't received your purchase within three weeks, please notify us. Buyers assume duties and customs costs for international orders. TONES OF MELANIN™ is not responsible for lost, stolen, or damaged shipments.

Order Cancellation and Customer Conduct: My order was canceled and refunded automatically. Why? Customers exhibiting inappropriate behavior, including hostility, may be blocked. TONES OF MELANIN reserves the right to deny service to any customer.

Terms and Conditions: To place an order, agreement with our terms and conditions, including our exchange & return policy and shipping terms, is mandatory. TONES OF MELANIN reserves the right to deny service to any customer.

 

 

RETURNS

 

At Tones of Melanin, we prioritize your satisfaction with our products. To ensure a smooth and convenient return process, we have established the following guidelines:

1. Returns Process: Quickly and easily initiate the return of your item(s) through our dedicated Returns Portal. Please visit https://tonesofmelanin.com/a/returnit for a seamless return experience.

2. Timeframe for Returns: You have a generous 30-day window from the date of delivery to return your item(s) for any reason.

3. Refund Method: The majority of returns are processed through a refund in the form of store credit, issued as a Tones of Melanin gift card. This provides you with flexibility for your future purchases. Rest assured that returns are diligently processed within 5-7 business days from the date we receive your item(s).

4. Damages and Issues: We encourage you to inspect your order upon reception. If you discover any defects, damages, or if you have received the wrong item, please contact us immediately. Our team is committed to promptly evaluating the issue and ensuring that it is resolved to your satisfaction.

5. Exchanges: Regrettably, we do not facilitate exchanges due to the made-to-order nature of our items. As we do not maintain excess inventory, we cannot guarantee availability for exchange requests.

6. Return Notification: Once we receive and inspect your return, we will promptly notify you of the approval status for a refund in the form of store credit. If approved, you will be automatically refunded via a Tones of Melanin gift card.

Thank you for choosing Tones of Melanin. We appreciate your trust in our products, and our commitment is to make your shopping experience with us exceptional. If you have any further questions or concerns, please do not hesitate to contact our dedicated customer service team.